AfriCall Solutions — AI-Powered BPO, Call Center & IT Services in Nairobi, Kenya
AfriCall Solutions Ltd is a Nairobi-headquartered BPO and technology company serving businesses across Kenya and East Africa. We combine trained human agents with artificial intelligence to deliver 24/7 customer support, sales, and back-office operations.
Our Services
Call Center Outsourcing — Inbound support, outbound campaigns, lead qualification, customer retention, order management. Multi-channel: phone, WhatsApp, email, live chat.
VoIP & 3CX Phone Systems — Cloud PBX, IVR, queue management, call recording, mobile soft-phones, hospitality QR-call systems.
Web Development — Mobile-first websites, e-commerce, landing pages, SEO foundation, WhatsApp click-to-chat.
Software & ERP Development — Custom business software, ERP systems, inventory and POS, API integrations.